Privacy Policy

1.1 Personal Information

When you create an account or use our Service, we may collect the following personal information:

• Account Information: Name, email address, phone number (optional), and profile picture
• Authentication Data: Login credentials (encrypted), OAuth tokens from Google/Apple Sign-In
• Educational Information: School name, class/level, target exam type (JAMB, WAEC, NECO), preferred subjects
• Payment Information: When you subscribe to premium features, payment is processed through Google Play Store. We do not directly collect or store your credit card or banking information

1.2 Usage Data

We automatically collect certain information when you use the Service:

• Study progress and performance metrics
• Questions answered and scores achieved
• Time spent studying each subject
• App features used and interaction patterns
• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, access times, app crashes, and diagnostic data)

1.3 AI Interaction Data

When you use our AI Study Assistant feature, we collect:

• Questions you ask the AI tutor
• Conversation history with the AI assistant
• Feedback you provide on AI responses

This data is used to improve our AI models and provide better educational assistance.

We use the collected information for the following purposes:

• Provide and Maintain the Service: To create and manage your account, deliver educational content, and track your progress
• Personalize Your Experience: To recommend study materials, adapt difficulty levels, and provide personalized AI tutoring based on your learning patterns
• Improve Our Service: To analyze usage patterns, fix bugs, and develop new features
• Communicate with You: To send important updates, study reminders, achievement notifications, and respond to your inquiries
• Ensure Security: To detect and prevent fraud, abuse, and unauthorized access
• Comply with Legal Obligations: To meet our legal and regulatory requirements

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party providers who help us operate our Service:
  • Appwrite: Backend infrastructure, authentication, and database services
  • Firebase: Analytics, crash reporting, and push notifications
  • Google Cloud: AI/ML processing and cloud infrastructure
• Legal Requirements: We may disclose information if required by law, legal process, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information for other purposes with your explicit consent

We implement robust security measures to protect your information:

• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
• Secure Authentication: We use industry-standard OAuth 2.0 and support secure sign-in methods
• Access Controls: Strict access controls limit who can access your data within our organization
• Regular Audits: We conduct regular security assessments and vulnerability testing
• Secure Infrastructure: Our services are hosted on secure, compliant cloud infrastructure

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data. Visit our Data Deletion page for instructions
• Data Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at privacy@studynautz.app.

We retain your information for as long as your account is active or as needed to provide you with the Service. Specifically:

• Account Data: Retained until you delete your account
• Study Progress: Retained to maintain your learning history and achievements
• Usage Analytics: Aggregated and anonymized data may be retained indefinitely
• Deleted Account Data: Permanently deleted within 30 days of account deletion request

Studynautz is designed for students, including those under 18. We take special care to protect younger users:

• We collect only information necessary for educational purposes
• We do not display targeted advertising to users under 18
• We encourage parental involvement and supervision
• Parents or guardians can contact us to review, delete, or stop collection of their child's information

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.

Your information may be transferred to and processed in countries other than Nigeria, including countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page with an updated "Last Updated" date
• Sending you an in-app notification or email for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: